The Wales pickup location is at Lauren's house.  The house is on a cul-de-sac and the van usually parks at the end of the driveway to unload any orders.  Customers either meet the van and pick up directly from Steve and Caroline or come by within a half hour or so and pick up from the cooler that Lauren leaves on her driveway or on her porch.  If you can't make it there within a half hour, please call Lauren and let her know what is happening.  No worries.